Payment

Yes, as patients are always kept updated about their order from sourcing, dispatch, and tracking of the shipped order.

Once an order is placed by the patient, he/she will receive information about the mode of payments, which could include the following: - Bank transfer - Online payment method - Credit/debit cards (depending on the situation)

Quoted prices are not valid for unlimited time since they depend on fluctuating medicine prices and international costs of procurement.

We mostly prefer bank transfers and online payments.

No. We do not accept cash as a form of payment due to security and compliance purposes.

This is dependent on where the orders are placed. We shall guide you through the process of ordering your items.

Yes. The invoice or proof of payment would be sent to you once the payment is made.

Payment must always be confirmed before any order is processed.

Bank charges for any transaction or conversion are normally paid by the customer.

Depending on the country's customs rules, the importer may have to pay import duty on the products.

The refund policy regarding VAT is governed by regional legislation and source countries of the medicine collection.

The relevant taxes are determined depending on regional legislation and the type of order.

Depending on country-specific legislation, rates for VAT or import tax may vary.