Terms & Conditions

By accessing and using the Magicine Pharma website, you agree to be bound by these Terms & Conditions, our Privacy Policy, and any additional terms and conditions that may apply to specific sections of the website or to products and services available through the website. If you do not agree to these terms, please do not use our website or services.

We reserve the right to modify these terms at any time without prior notice. Your continued use of the website following any changes constitutes your acceptance of the modified terms. It is your responsibility to review these terms periodically for updates.

The information provided on this website is for general informational purposes only and is not intended as a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

Never disregard professional medical advice or delay in seeking it because of something you have read on this website. Reliance on any information provided by Magicine Pharma, its employees, or others appearing on the website is solely at your own risk.

Magicine Pharma does not recommend or endorse any specific tests, physicians, products, procedures, opinions, or other information that may be mentioned on the website. If you think you may have a medical emergency, call your doctor or emergency services immediately.

All prescription medications sold through Magicine Pharma require a valid prescription from a licensed healthcare provider. By placing an order for prescription medication, you confirm that you have a valid prescription and that the information you provide is accurate and complete.

You agree to upload or provide a copy of your valid prescription before we can process and ship your order. We reserve the right to verify the authenticity of any prescription with the prescribing healthcare provider. We may refuse to fulfill any order that does not include a valid prescription or that we suspect may be fraudulent.

It is your responsibility to ensure that you understand the medication you are ordering, including its proper usage, potential side effects, and drug interactions.

All orders placed through our website are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product descriptions, or suspected fraud.

Prices for products are subject to change without notice. We are not responsible for pricing errors and reserve the right to cancel orders based on such errors. Payment must be received in full before we process and ship your order.

We accept various payment methods as indicated on our website. You agree to pay all charges incurred by you or any users of your account at the prices in effect when such charges are incurred. You are responsible for any taxes applicable to your transactions.

Once your order is placed, you will receive an order confirmation email. This does not signify our acceptance of your order; it is a confirmation that we have received it. We will notify you via email once your order has been processed and shipped.

We ship products to various locations as indicated on our website. Shipping times and costs vary based on the delivery location and shipping method selected. We strive to process and ship orders promptly, but we are not responsible for delays caused by customs, weather, or other circumstances beyond our control.

Title and risk of loss for products pass to you upon our delivery to the carrier. We are not responsible for lost, stolen, or damaged packages after they have been handed over to the shipping carrier. Please ensure your shipping address is accurate and secure.

International shipments may be subject to customs duties, taxes, and import restrictions. You are responsible for any such fees and for ensuring that your order complies with local laws and regulations.

Due to the nature of pharmaceutical products, we cannot accept returns of medications for hygiene and safety reasons. If you receive a damaged, expired, or incorrect product, please contact us within 7 days of receipt. We will review your claim and may offer a replacement or refund at our discretion.

To request a refund or replacement, please provide your order number, photos of the product and packaging, and a detailed description of the issue. Refunds, if approved, will be credited to your original payment method within 10-14 business days.

We do not offer refunds for products that you no longer need or for which you have obtained a new prescription. Please consult your healthcare provider before ordering to ensure the medication is appropriate for your needs.

All content on this website, including text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of Magicine Pharma or its content suppliers and is protected by international copyright laws.

You may not reproduce, distribute, display, modify, create derivative works from, or exploit any content on our website without our prior written consent. You may download or print copies of content for your personal, non-commercial use only, provided you do not remove any copyright or other proprietary notices.

Magicine Pharma, the Magicine Pharma logo, and all related trademarks, service marks, and trade names are our trademarks or registered trademarks and may not be used without our prior written permission.

To the fullest extent permitted by law, Magicine Pharma, its officers, directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation loss of profits, data, use, goodwill, or other intangible losses, arising from or related to your use of or inability to use our website or services.

Our total liability to you for any claims arising from or related to these terms or your use of our services shall not exceed the amount you paid us for the product or service giving rise to the claim.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of these limitations may not apply to you.

These Terms & Conditions shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any dispute arising from or relating to these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts located in [Your City, State], India.

You agree that any claim or cause of action arising from these terms must be filed within one year after such claim or cause of action arose, or it shall be forever barred.

If any provision of these Terms & Conditions is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining provisions shall otherwise remain in full force and effect.

These Terms & Conditions, together with our Privacy Policy and any other legal notices published on our website, constitute the entire agreement between you and Magicine Pharma regarding your use of our website and services. They supersede any prior agreements or understandings, whether written or oral.