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Quality medicines, competitive prices, and excellent service. Magicine Pharma understands the needs of retail pharmacies and provides solutions accordingly. Very satisfied!
Amit Gupta
Pharmacist Wellness Pharmacy
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PAP Helpline Available Mon–Sat, 9AM–7PMCheck Your Eligibility Now — It's Completely Free
PAP Helpline Available Mon–Sat, 9AM–7PMCheck Your Eligibility Now — It's Completely Free
Patient Assistance Programs
No Patient Should Stop Treatment Because Of
Cost.
We navigate the complex world of PAPs — from Roche, MSD,
Novartis, AstraZeneca, Pfizer, and more — so your focus stays
on healing, not paperwork.
50+
Pharma PAPs Actively Navigated — Roche, MSD, Takeda,
Novartis, AstraZeneca, Pfizer, BMS, Eisai & More
₹0
PAP Navigation Costs
You Nothing
72h
Avg. Time To First
Enrollment
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Fully Confidential
Your data stays private
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₹0 Fee, Always Free
No hidden charges ever
Response within 4 hrs
First callback guaranteed
Understanding PAPs
What is a Patient
Assistance Program?
Patient Assistance Programs (PAPs) are initiatives run by pharmaceutical manufacturers that provide medicines at
pharmaceutical manufacturers that provide medicines at free or
significantly reduced cost to patients who meet specific medical
and financial eligibility criteria.
In India, PAPs exist for oncology, HIV, hepatitis, transplant, rare
diseases, and other critical care categories. However, most patients
never access them — because no one guides them through the
process.
Magicine Pharma bridges this gap. We work as your PAP
navigator — identifying applicable programs, coordinating with
manufacturers, managing documentation, and ensuring you
receive the benefits you are entitled to.
What PAPs can provide for you
Free medicine cycles (Buy X, Get Y)
Complete treatment subsidy
Co-pay assistance
Disease management support
Home delivery of medicines
Diagnostics & biomarker testing
Nutrition counselling
Psychosocial support
Healthcare loan facilitation
Government scheme navigation
Insurance reimbursement support
Treatment adherence reminders
Understanding PAPs
Who typically qualifies for PAP assistance?
PAP eligibility varies by program and manufacturer. These are the most common criteria across programs we navigate.
Patients on high-cost therapies
If your prescribed medicine costs over ₹50,000 per cycle or is classified as a specialty or biologic, PAP support is highly likely to exist.
Financial hardship criterion
Most programs assess household income relative to treatment cost. Many have broad eligibility — not just below-poverty-line patients qualify.
Valid prescription required
All PAPs require a treating oncologist's or specialist's prescription for the specified branded medicine. Doctor enrollment is a standard first step.
Indian residents & global access
Most PAPs in our network are for India-resident patients. We also assist NRI patients and facilitate international access programs where available.
Specific disease categories
Oncology, HIV, hepatitis, transplant, IBD, haemophilia, rare diseases, and neurology are primary PAP categories with the most programs.
Treatment-in-progress patients
PAPs are not only for new patients. Patients already on treatment who face financial difficulty mid-therapy can be enrolled retrospectively.
Understanding PAPs
PAPs we actively navigate
These programs are available to qualifying patients. Our coordinators handle the full enrollment process on your behalf.
ROCHE INDIA
The Blue Tree Programme
Comprehensive support for cancer, haemophilia, and rare disease patients — from diagnosis to treatment completion. Includes 11+ services including free medicines, home delivery, diagnostics, and counselling.
OncologyHaemophiliaRare Disease
13,900+ enrolled
MSD INDIA
MSD Patient Access Program
Financial assistance for patients on MSD oncology therapies including immunotherapy. Eligibility based on income assessment and specialist recommendation.
OncologyImmunotherapy
13,900+ enrolled
NOVARTIS INDIA
Managed Access Program (MAP)
Provides eligible patients access to Novartis therapies that are investigational or unavailable through standard channels, plus the Novartis patient support scheme for approved therapies.
OncologyRare Disease
13,900+ enrolled
PFIZER INDIA
Pfizer PAP India
Therapeutic support for qualified patients with financial eligibility. Document upload, medical verification, and enrollment managed digitally. Available for multiple cancer and specialty categories.
OncologyRare DiseaseSpeciality
13,900+ enrolled
TAKEDA INDIA
Takeda Affordability PAP
Means-based PAP providing partial or full free treatment after income assessment. Covers IBD (UC, Crohn's), oncology, and rare diseases. 6-month support models available for new patients.
IBDOncologyRare Disease
13,900+ enrolled
ASTRAZENECA INDIA
AZ Patient Support Access
Access support for AstraZeneca oncology and respiratory medicines. Covers co-pay, free drug cycles, and diagnostic support for patients on biologics and targeted therapies.
OncologyRespiratory
13,900+ enrolled
BRISTOL MYERS SQUIBB
BMS Patient Assistance
Support for patients on BMS immunotherapy and oncology drugs. Financial need-based program with doctor certification required. Includes adherence follow-up by coordinators.
OncologyImmunotherapy
13,900+ enrolled
CIPLA / EMCURE
Sparsh – Cancer Care PAP
Designed to help economically challenged patients complete their chemotherapy regimens. Provides free doses to eligible patients who cannot afford to complete their prescribed course.
OncologyChemotherapy
13,900+ enrolled
GOVERNMENT OF INDIA
Jan Aushadhi / Ayushman Bharat
Government schemes providing subsidized or free medicines. We help patients identify eligibility, navigate documentation, and connect with the right scheme applicable to their condition.
All CategoriesSubsidized
13,900+ enrolled
Disease Areas
PAP support exists across these treatment categories
If you or someone you care for is on treatment in any of these areas, there is a strong likelihood a PAP exists. Let us check for you.
Our Process
How Magicine navigates your PAP journey
We have built a structured, end-to-end process to manage PAP enrollment from first inquiry to active benefit. You do not need to call manufacturers, decode fine print, or follow up on paperwork.
1
Initial PAP Assessment — Understanding Your Situation
Our trained PAP coordinators begin with a detailed intake call. We collect information on your diagnosis, the specific medicine prescribed, your household income context, current insurance coverage, and any prior attempts to access PAP benefits. This intake is completely confidential and takes approximately 15–20 minutes.
Done By Phone or Whatsapp
2
Program Mapping — Identifying All Applicable PAPs
Based on your medicine, disease, financial situation, and geography, we identify every applicable PAP. This includes manufacturer programs, government schemes, NGO support, and healthcare loan options. We also check for combinations — you may qualify for more than one program simultaneously.
Delivered within 24 hours of intake
3
Document Collection — We Tell You Exactly What's Needed
Every PAP has its own documentation checklist. We prepare a clean, customized list for you — covering patient documents, prescriber documents, income proof, and disease confirmation. Our team assists in arranging missing documents where possible, including coordinating with hospitals and treating doctors.
Document checklist shared within 48 hours
4
Doctor & Hospital Coordination — Handling the Medical Side
PAP enrollment almost always requires the treating doctor's sign-off, certification, and in some cases, hospital registration on the program. Our coordinators speak directly with the hospital's billing desk, oncology team, or program liaison on your behalf — saving you multiple follow-up visits.
Directed Coordinated by our team
5
Enrollment Submission — Complete Filing With the Manufacturer
We prepare and submit the complete enrollment package to the pharmaceutical company's PSP cell on your behalf. This includes filling out all forms, attaching required documents, and tracking submission acknowledgment. We have established working relationships with PSP teams at major pharma companies in India.
Submitted within 72 hours of document collection
6
Active Follow-Up & Continuity Management
Enrollment is the beginning, not the end. We track your program status, communicate approvals or additional requirements, manage refill timing, and ensure you continue to receive benefits for as long as you are eligible. We also manage annual re-enrollment where programs require it.
Ongoing — for the duration of your treatment
What You'll Need
Documents typically
required for PAP enrollment
Requirements vary by program. The below covers standard documents needed across most PAPs. Our coordinator will confirm the exact list for your specific program.
Valid Prescription
Specialist prescription with patient name, diagnosis, drug name, dosage, and treating doctor's stamp and signature.
Always Required
Patient Identity Proof
Aadhaar card, PAN, Voter ID, or Passport. Any one government-issued photo ID of the patient.
Always Required
Income Proof or Affidavit
Income certificate issued by a government authority, or a self-declaration income affidavit signed on stamp paper. Some programs use soft credit check tools.
Required for most programs
Diagnosis Reports & Pathology
Biopsy reports, staging documents, histopathology, PET scan or CT scan reports confirming the diagnosis and biomarker profile.
Required for oncology programs
Doctor's Enrollment Consent
Treating physician's signed certification that the patient is under active care and the prescribed therapy is medically necessary.
Always Required
Insurance Details (if applicable)
If the patient has health insurance, insurance policy copy and evidence of coverage gaps or denial of claim are needed.
Situationally Required
Hospital Registration Details
Hospital name, treating oncologist credentials, CDSCO-registered institution details. For certain programs, hospital-level enrollment is also required.
Required for some programs
Patient Consent Form
Signed patient authorization form allowing the PAP cell to receive, use, and process protected health information for enrollment and management.
Always Required
QUICK CHECK TOOL
Find your PAP match
in 60 seconds
Answer three quick questions and we will identify the most relevant PAP programs available for your situation.
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PAP Eligibility Navigator
Powered by Magicine's PAP database — updated monthly from pharma program cells
Results are indicative. A Magicine PAP coordinator will confirm eligibility and initiate enrollment within 24 hours.
PATIENT STORIES
What families say about
PAP navigation with Magicine
“
My mother was on a targeted therapy that cost ₹2.8 lakh per cycle. I had no idea that a PAP existed. The Magicine team identified the program, collected every document, and within three weeks, she received her next cycle at no cost. I still cannot believe this is real.
”
R
Rajan M.
Son of a breast cancer patient, Hyderabad
Oncology · Roche Program
“
We had been trying to enroll in a PAP for four months on our own. Every call ended with being transferred. Magicine took over and had everything sorted in ten days. The coordinator even spoke directly to our oncologist's secretary. Genuinely life-saving support.
”
P
Priya D.
Caregiver for a lung cancer patient, Mumbai
Oncology · Roche Program
“
Our doctor had mentioned a free medicine program but did not know how to enroll us. Magicine identified two programs we qualified for simultaneously — one from the manufacturer and one through a government scheme. The combined benefit reduced our monthly spend by over 70%.
”
S
Suresh A.
Transplant patient’s family, Bengaluru
Oncology · Roche Program
START YOUR PAP JOURNEY
Let us find you the support
you deserve
Fill the form and a dedicated Magicine PAP coordinator will call you within 4 business hours to begin your eligibility assessment — completely free of charge
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Your medical and financial information is kept completely confidential
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No fee for PAP navigation — ever. This service is free.
We work alongside your treating doctor, not instead of them
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Dedicated coordinator in your preferred language (Hindi, English, regional)
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First response within 4 hours. Enrollment submitted within 72 hours.
Check PAP Eligibility
A coordinator will call you within 4 business hours
FREQUENTLY ASKED QUESTIONS
Everything you need to know about PAPs
No. Magicine’s PAP navigation service is completely free for patients and caregivers. We do not charge any fee for identifying programs, managing documentation, coordinating with manufacturers, or following up on your enrollment. This service is part of our commitment to treatment continuity.
Magicine simplifies the entire process by identifying suitable programs, helping collect documents, coordinating with hospitals and pharma companies, and tracking your application until approval.
Yes, in most cases your treating doctor or hospital will need to provide prescriptions, diagnosis details, and supporting documents required for PAP enrollment.
Enrollment timelines vary by program, but many applications are processed within 7–21 days after all required documents are submitted.
Yes. Several PAP programs consider medical burden, treatment cost, and overall financial situation — not only poverty status.
Yes. PAP programs may still help reduce out-of-pocket expenses that are not fully covered by insurance.
Eligibility depends on the manufacturer and local regulations. Our coordinators can help identify available access pathways and support options.
You are not alone
in this journey.
Our PAP coordinators are trained healthcare navigators — not call centre agents. They understand disease, medicine, hospital processes, and patient psychology. Every inquiry is handled with full care and confidentiality.
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+91 XXXXX XXXXX
PAP Helpline — Mon to Sat, 9AM–7PM
WhatsApp Support
Send documents and updates over WhatsApp
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pap@magicine.com
Email for non-urgent queries and document sharing
Coordinator Availability
Monday - Friday
LIVE NOW
Hours9:00 AM - 7:00 PM
Saturday9:00 AM - 7:00 PM
SundayWhatsApp only (within 12 hrs)
Languages supportedHindi, English + Regional
First callback guaranteeWithin 4 business hours
Certified by authorities, trusted by patients worldwide
Reliable, regulated, and committed to your safety
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Authorized By
Authorized By The Department Of Drug Control Of India & Other Authorities
Global Reach
Delivered To 70,000+ Patients In 30+ Countries
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Verified Logistics
Delivered Via DHL, EMS, FedEx — Trusted Worldwide
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Requires Prescription
Prescription Required For All Medicine Orders
Our Testimonials
Swipe horizontally to read more testimonials.
Your health journey matters to us — every order, every delivery.
“THANKS FOR CHOOSING US”
Stay Healthy with magicine pharma: Your Favourite Online Pharmacy and Healthcare Platform
We Bring Care to Health.
Magicine pharma is India's leading digital healthcare platform. From doctor consultations on chat to online pharmacy and lab tests at home: we have it all covered for you. Having delivered over 25 million orders in 1000+ cities till date, we are on a mission to bring "care" to "health" to give you a flawless healthcare experience.
magicine pharma: Your Favourite Online Pharmacy!
Magicine pharma is India's leading online chemist with over 2 lakh medicines available at the best prices. We are your one-stop destination for other healthcare products as well, such as over the counter pharmaceuticals, healthcare devices and homeopathy and ayurveda medicines.
The Feathers in Our Cap
At magicine pharma, our goal is to make healthcare understandable, accessible and affordable in India. We set out on our journey in 2015, and have come a long way since.
The Services We Offer
Magicine pharma is India's leading digital healthcare platform, where you can buy medicines online with discount. Buy medicine online in Delhi, Mumbai, Bangalore, Hyderabad, Pune, Gurgaon, Noida, Kolkata, Chennai, Ahmedabad, Lucknow and around a 1000 more cities. Besides delivering your online medicine order at your doorstep, we provide accurate, authoritative & trustworthy information on medicines and help people use their medicines effectively and safely.
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