No Patient Should Stop Treatment Because Of
Cost.
We navigate the complex world of PAPs — from Roche, MSD,
Novartis, AstraZeneca, Pfizer, and more — so your focus stays
on healing, not paperwork.
50+
Pharma PAPs Actively Navigated — Roche, MSD, Takeda,
Novartis, AstraZeneca, Pfizer, BMS, Eisai & More
₹0
PAP Navigation Costs
You Nothing
72h
Avg. Time To First
Enrollment
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Fully Confidential
Your data stays private
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₹0 Fee, Always Free
No hidden charges ever
Response within 4 hrs
First callback guaranteed
Fully Confidential
Your data stays private
₹0 Fee, Always Free
No hidden charges ever
Response within 4 hrs
First callback guaranteed
Understanding PAPs
What is a Patient
Assistance Program?
Patient Assistance Programs (PAPs) are initiatives run by pharmaceutical manufacturers that provide medicines at
pharmaceutical manufacturers that provide medicines at free or
significantly reduced cost to patients who meet specific medical
and financial eligibility criteria.
In India, PAPs exist for oncology, HIV, hepatitis, transplant, rare
diseases, and other critical care categories. However, most patients
never access them — because no one guides them through the
process.
Magicine Pharma bridges this gap. We work as your PAP
navigator — identifying applicable programs, coordinating with
manufacturers, managing documentation, and ensuring you
receive the benefits you are entitled to.
What PAPs can provide for you
Free medicine cycles (Buy X, Get Y)
Complete treatment subsidy
Co-pay assistance
Disease management support
Home delivery of medicines
Diagnostics & biomarker testing
Nutrition counselling
Psychosocial support
Healthcare loan facilitation
Government scheme navigation
Insurance reimbursement support
Treatment adherence reminders
Understanding PAPs
Who typically qualifies for PAP assistance?
PAP eligibility varies by program and manufacturer. These are the most common criteria across programs we navigate.
Patients on high-cost therapies
If your prescribed medicine costs over ₹50,000 per cycle or is classified as a specialty or biologic, PAP support is highly likely to exist.
Financial hardship criterion
Most programs assess household income relative to treatment cost. Many have broad eligibility — not just below-poverty-line patients qualify.
Valid prescription required
All PAPs require a treating oncologist's or specialist's prescription for the specified branded medicine. Doctor enrollment is a standard first step.
Indian residents & global access
Most PAPs in our network are for India-resident patients. We also assist NRI patients and facilitate international access programs where available.
Specific disease categories
Oncology, HIV, hepatitis, transplant, IBD, haemophilia, rare diseases, and neurology are primary PAP categories with the most programs.
Treatment-in-progress patients
PAPs are not only for new patients. Patients already on treatment who face financial difficulty mid-therapy can be enrolled retrospectively.
Understanding PAPs
PAPs we actively navigate
These programs are available to qualifying patients. Our coordinators handle the full enrollment process on your behalf.
Disease Areas
PAP support exists across these treatment categories
If you or someone you care for is on treatment in any of these areas, there is a strong likelihood a PAP exists. Let us check for you.
Our Process
How Magicine navigates your PAP journey
We have built a structured, end-to-end process to manage PAP enrollment from first inquiry to active benefit. You do not need to call manufacturers, decode fine print, or follow up on paperwork.
Initial PAP Assessment — Understanding Your Situation
Our trained PAP coordinators begin with a detailed intake call. We collect information on your diagnosis, the specific medicine prescribed, your household income context, current insurance coverage, and any prior attempts to access PAP benefits. This intake is completely confidential and takes approximately 15–20 minutes.
Program Mapping — Identifying All Applicable PAPs
Based on your medicine, disease, financial situation, and geography, we identify every applicable PAP. This includes manufacturer programs, government schemes, NGO support, and healthcare loan options. We also check for combinations — you may qualify for more than one program simultaneously.
Document Collection — We Tell You Exactly What's Needed
Every PAP has its own documentation checklist. We prepare a clean, customized list for you — covering patient documents, prescriber documents, income proof, and disease confirmation. Our team assists in arranging missing documents where possible, including coordinating with hospitals and treating doctors.
Doctor & Hospital Coordination — Handling the Medical Side
PAP enrollment almost always requires the treating doctor's sign-off, certification, and in some cases, hospital registration on the program. Our coordinators speak directly with the hospital's billing desk, oncology team, or program liaison on your behalf — saving you multiple follow-up visits.
Enrollment Submission — Complete Filing With the Manufacturer
We prepare and submit the complete enrollment package to the pharmaceutical company's PSP cell on your behalf. This includes filling out all forms, attaching required documents, and tracking submission acknowledgment. We have established working relationships with PSP teams at major pharma companies in India.
Active Follow-Up & Continuity Management
Enrollment is the beginning, not the end. We track your program status, communicate approvals or additional requirements, manage refill timing, and ensure you continue to receive benefits for as long as you are eligible. We also manage annual re-enrollment where programs require it.
What You'll Need
Documents typically
required for PAP enrollment
Requirements vary by program. The below covers standard documents needed across most PAPs. Our coordinator will confirm the exact list for your specific program.
Valid Prescription
Specialist prescription with patient name, diagnosis, drug name, dosage, and treating doctor's stamp and signature.
Patient Identity Proof
Aadhaar card, PAN, Voter ID, or Passport. Any one government-issued photo ID of the patient.
Income Proof or Affidavit
Income certificate issued by a government authority, or a self-declaration income affidavit signed on stamp paper. Some programs use soft credit check tools.
Diagnosis Reports & Pathology
Biopsy reports, staging documents, histopathology, PET scan or CT scan reports confirming the diagnosis and biomarker profile.
Doctor's Enrollment Consent
Treating physician's signed certification that the patient is under active care and the prescribed therapy is medically necessary.
Insurance Details (if applicable)
If the patient has health insurance, insurance policy copy and evidence of coverage gaps or denial of claim are needed.
Hospital Registration Details
Hospital name, treating oncologist credentials, CDSCO-registered institution details. For certain programs, hospital-level enrollment is also required.
Patient Consent Form
Signed patient authorization form allowing the PAP cell to receive, use, and process protected health information for enrollment and management.
QUICK CHECK TOOL
Find your PAP match
in 60 seconds
Answer three quick questions and we will identify the most relevant PAP programs available for your situation.
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PAP Eligibility Navigator
Powered by Magicine's PAP database — updated monthly from pharma program cells
Results are indicative. A Magicine PAP coordinator will confirm eligibility and initiate enrollment within 24 hours.
PATIENT STORIES
What families say about
PAP navigation with Magicine
My mother was on a targeted therapy that cost ₹2.8 lakh per cycle. I had no idea that a PAP existed. The Magicine team identified the program, collected every document, and within three weeks, she received her next cycle at no cost. I still cannot believe this is real.
Rajan M.
Son of a breast cancer patient, Hyderabad
We had been trying to enroll in a PAP for four months on our own. Every call ended with being transferred. Magicine took over and had everything sorted in ten days. The coordinator even spoke directly to our oncologist's secretary. Genuinely life-saving support.
Priya D.
Caregiver for a lung cancer patient, Mumbai
Our doctor had mentioned a free medicine program but did not know how to enroll us. Magicine identified two programs we qualified for simultaneously — one from the manufacturer and one through a government scheme. The combined benefit reduced our monthly spend by over 70%.
Suresh A.
Transplant patient’s family, Bengaluru
START YOUR PAP JOURNEY
Let us find you the support
you deserve
Fill the form and a dedicated Magicine PAP coordinator will call you within 4 business hours to begin your eligibility assessment — completely free of charge
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Your medical and financial information is kept completely confidential
5.png&w=64&q=75 "No fee for PAP navigation — ever. This service is free."){kind=small}
No fee for PAP navigation — ever. This service is free.
We work alongside your treating doctor, not instead of them
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Dedicated coordinator in your preferred language (Hindi, English, regional)
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First response within 4 hours. Enrollment submitted within 72 hours.
Check PAP Eligibility
A coordinator will call you within 4 business hours
FREQUENTLY ASKED QUESTIONS
Everything you need to know about PAPs
No. Magicine’s PAP navigation service is completely free for patients and caregivers. We do not charge any fee for identifying programs, managing documentation, coordinating with manufacturers, or following up on your enrollment. This service is part of our commitment to treatment continuity.
Magicine simplifies the entire process by identifying suitable programs, helping collect documents, coordinating with hospitals and pharma companies, and tracking your application until approval.
Yes, in most cases your treating doctor or hospital will need to provide prescriptions, diagnosis details, and supporting documents required for PAP enrollment.
Enrollment timelines vary by program, but many applications are processed within 7–21 days after all required documents are submitted.
Yes. Several PAP programs consider medical burden, treatment cost, and overall financial situation — not only poverty status.
Yes. PAP programs may still help reduce out-of-pocket expenses that are not fully covered by insurance.
Eligibility depends on the manufacturer and local regulations. Our coordinators can help identify available access pathways and support options.
You are not alone
in this journey.
Our PAP coordinators are trained healthcare navigators — not call centre agents. They understand disease, medicine, hospital processes, and patient psychology. Every inquiry is handled with full care and confidentiality.
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+91 XXXXX XXXXX
PAP Helpline — Mon to Sat, 9AM–7PM
WhatsApp Support
Send documents and updates over WhatsApp
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pap@magicine.com
Email for non-urgent queries and document sharing
Coordinator Availability
Certified by authorities, trusted by patients worldwide
Reliable, regulated, and committed to your safety
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Authorized By
Authorized By The Department Of Drug Control Of India & Other Authorities
Global Reach
Delivered To 70,000+ Patients In 30+ Countries
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Verified Logistics
Delivered Via DHL, EMS, FedEx — Trusted Worldwide
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Requires Prescription
Prescription Required For All Medicine Orders
Magicine Pharma
India's Trusted Online Pharmacy for Super Speciality Pharmacy
Genuine Medicines. Expert Support. Fast & Secure Delivery.
Buy specialty medicines and life saving drugs with trust from India's best online pharmacy. Whether it is oncology medicines, HIV medicines, hepatitis medicines, transplant medicines, rare disease medicines or healthcare products, Magicine Pharma helps you get the right pharmaceutical products with ease.
- 25K+Medicines & Healthcare Products
- 50+Countries Served Worldwide
- 11Specialty Care Categories
- 24/7Pharmacist & Order Support
Who we are
About Magicine Pharma
Magicine Pharma is India's trusted online super specialty pharmacy that offers a wide range of authentic medicines and healthcare products across the world. We endeavor to ensure availability of pharmaceutical products from reputable manufacturers through reliable supply chains while maintaining the highest level of customer care.
Magicine Pharma offers medicines and healthcare products to patients, caregivers, hospitals, clinics, pharmacies and doctors. We specialize in providing a comprehensive range of prescription medicines, wellness products, surgical products and healthcare products with dependable service and customer support.
Specialty care
Our Healthcare Categories
Explore authentic specialty medicines and healthcare products across critical therapeutic areas.
Swipe to explore categories
Oncology Medicines
We have a wide range of cancer medicines including anti-cancer drugs, targeted therapies, immunotherapy, chemo medicines, hormonal therapy and supportive care medicines.
HIV Medicines
A wide range of HIV drugs from reputable manufacturers are available for the treatment and management of HIV infection.
Hepatitis Medicines
Magicine Pharma has a wide range of quality hepatitis medicines for the treatment of hepatitis B and C as prescribed by your doctor.
Transplant Medicines
A wide range of transplant medicines including immunosuppressants and other transplant related products are available for purchase.
Rare Disease Medicines
We have a wide range of rare disease medicines including orphan drugs.
Neurology Medicines
A wide range of neurology prescription medicines from trusted manufacturers.
Rheumatology Medicines
Trusted and specialty range of medicines for rheumatic conditions and auto immune diseases.
Cardiology Medicines
Wide range of prescription medicines for cardiovascular diseases and heart care.
Diabetes Care
An extensive range of medicines and healthcare products for the treatment and care of diabetes patients.
Medical Nutrition
We have a wide range of healthcare products and supplements for medical nutrition.
Surgical Products
We also stock a wide range of surgical products and medical devices for hospitals, clinics and caregivers.
Why us
Why Choose Magicine Pharma
- Offers genuine medicines from reputable brands and sellers.
- Wide range of specialty medicines, prescription medicines, and healthcare products.
- Trustworthy pharmacies practicing good pharmacy practices.
- Timely and fast delivery of medicines across the world.
- Good customer services and assistance for all concerns related to availability of medicines and others.
- Simple order processing.
- Healthcare services with guaranteed quality and excellent customer services experience.
Our customers
Who We Serve
Our promise
Our Commitment to Quality
We at Magicine Pharma follow three key principles which include quality, authentic and reliable nature. Our goal is to provide high-quality medicines to our customers and conduct our pharmaceutical business responsibly. The goal of our pharmacy is to make specialized medicines more accessible through our reliable online pharmacy.
Quality
Every product is sourced through verified manufacturers and trusted supply chains with rigorous quality checks.
Authentic
We ensure genuine medicines from reputable brands, sellers, and licensed pharmacy partners.
Reliable
Dependable delivery, responsive support, and responsible pharmaceutical practices you can count on.
Global reach
Trusted Medicines, Delivered Worldwide
Magicine Pharma supplies authentic specialty drugs and healthcare items across the globe via certified manufacturers and supply routes. Secure packing, quick delivery, cost-effective prices, and customer services are provided by us for our customers including patients, carers, hospitals, clinics, and health care professionals.
Support
Frequently Asked Questions
Quick answers about authenticity, prescriptions, delivery, and bulk orders.
Your Reliable Partner for Specialty Healthcare
If you are looking for specialty medicines, life-saving medicines, surgery kits, or any healthcare products, Magicine Pharma will provide you with authentic medicines.
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